For a pleasant ride on board our taxis, observe the
following:
- Do advise our driver of any preferred route to your
destination upon boarding the taxi.
- Secure your pets in your hand carry or cage.
- Do inform our driver in advance if you only have
big notes (e.g. $50, $100) with you, so the cabby
can arrange to get smaller change along the journey.
- Do ask for other modes of payment, e.g. credit card
(please note that an administrative charge is applicable
for credit card payments) or ask our driver to send
you to a convenient cash withdrawal machine should
you anticipate payment problems before arrival at
your destination.
- Do take care of your personal belongings.
- Do behave in an appropriate manner when on board
our taxis.
- Do not consume food, litter, smoke or vandalize
our taxi. Please help to keep our taxi clean for the
next passenger.
- Do not argue or confront our driver, engage the
appropriate authorities when necessary.
- Do not demand our driver to manoeuvre any luggage
when it may cause injury to them or others, neither
are they expected to carry more luggage than the reasonable
capacity of the storage facilities of the vehicle.
- Do pay the correct fare in full, including booking
fees or any other related charges.
- Do check your change if you had paid your taxi fare
with a bigger note.
- Do ask for a printed receipt at the end of your
trip.
- Do inform our Customer Service Centre at 6476-3033
in advance should you need to cancel a booking, to
prevent our driver from making a wasted trip.
- Do collect your found items from our office upon
receiving our notification. Should you need our driver to return the found item to your
preferred location at your convenience, be prepared
to pay for the taxi fare.
- Do contact our Customer Service Centre at 6476-3033
for any assistance.
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